February/March 2021 HASS Report

HASS Pilot Shelter Updates

LifeLine Animal Project (Rebecca Guinn) is increasing the awareness of their new Safety Net Fostering program. Animal Service Officers along with Pets for Life Outreach Coordinators are now armed with flyers to distribute as they meet people in the community. The new Behavior Teams are training both volunteers and staff on how to be behavior case workers; this strategy has allowed them to focus on intake-to-placement protocols to help send high-risk dogs quickly into foster or forever homes. Compared to this same time last year, they have reduced behavioral euthanasias by almost 56%! At the end of March, Lifeline launched their new website with enhanced content around pet care, lost pets, found pets and other community-first initiatives at LifeLineAnimal.org.

Dallas Animal Services (MeLissa Webber) launched a new website with a focus on key HASS concepts. When Texas was faced with Winter Storm Uri in February, DAS saw a 922% increase in calls related directly to the extreme cold. DAS Officers worked around-the-clock to respond to the huge increase in service requests from the community, most of which were welfare checks on pets spotted outdoors. The DAS shelter and medical teams continued working at the shelter through the storm to provide enrichment, surgeries, and medical care to pets. Throughout March, DAS participated in the Maddie’s Fund “No Place Like Home Challenge” and put a greater emphasis on getting lost pets home through grassroots marketing initiatives and social media.

See updates from the rest of our pilot shelters.

Lifeline Pets for Life Mobile Vet
LifeLine Pets for Life Mobile Vet


14 HASS Elements Toolkits were published in February and March. These resources filled with references and sample documents were completed by the HASS working groups, staff members, volunteers, and various committees. 

Find more than 10 descriptions for  The New Work of Animal Welfare, a resource created by the  Organizational Development and HR Working Group.

The Animal Shelter Speak: Understanding Common Animal Services Jargon contains definitions for the most common language used in animal welfare organizations and is a tool for all staff training in animal welfare.

Creating a Pilot Program is a tried and true resource for organizations that are implementing new programs, available publicly for the first time on the HASS website.

475 organizations have signed up to receive support with implementing the HASS elements toolkits. 

Brampton Animal Services,  Pasco County Animal Services, Rochester Animal Services and Riverside County Department of Animal Services joined the HASS Tier 1 Cohort. They were selected due to their exceptional efforts to implement the full spectrum of HASS elements..

Liana Moss, the HASS Keeping Families Together Implementation Coordinator, conducted site visits at Pima Animal Care Center and Los Angeles Animal Services. Liana partnered with these teams to brainstorm the future of community programs in their respective communities.

HASS Working Groups

The HASS Project has over 725 participants in our 34 working groups. Here is some of the data we collected from our recent survey: 

Over 57% of working group members have been with the project for 7-12 months 

81% of working group members joined the HASS movement to be a part of this impactful project.  And, 77% joined to learn from shelters and leaders across the country. 

Over 90% of working group members have found their participation valuable to their work.

Collaboration is key!  The most enjoyable aspect (over 70%) of working group members’ experience has been creating tools, best practices and information that will be used at shelters throughout the world.

Data at a Glance

What we learned from the survey and intake data provided by pilot shelters:

When surveyed, 80% of our pilot shelters believed that their donors were in favor of financially supporting keeping families together programming at their organization.

Since implementing HASS, 54% of pilot shelters are repurposing dog housing space  and over 38%  percent are repurposing cat housing for more innovative uses. 

The Tier 1 organizations serve a total human population of over 22 million people.

Media and Engagement

2,933 people are now following HASS on social media and 20,090 people are subscribed to receive HASS and AmPA! updates. People viewed the HASS website 37,226 times.

HASS pilot shelter, Pima Animal Care Center was featured in the media several times for pet supply drives.

HASS pilot shelter, Baltimore Animal Rescue and Care Shelter (BARCS) was featured in national news for their new temporary boarding program.

Maddie’s Fund® Invests $850K to HASS Pilot Shelters to keep families together #thankstomaddie.

Kristen Hassen was interviewed for the American Veterinary Medical Association Journal about community centric animal sheltering 

HASS mentioned in APA!/AmPA! Transport effort, using connections made within HASS to move animals across the country.

Educational Opportunities

HASS hosted three webinars in February/March including topics such as partnering with your local domestic violence shelter  with RedRover, starting your own intake-to-placement program with PACC, and supporting families in housing crises with AAWA and HSUS.

HASS hosted eight Wednesday Summits that covered the following topics:

Our Maddie’s Monday and Friday National Calls are continuing to gain participants.
Here are stats for the month of March:

  • Registrations
    • 751 = 16% increase for Monday over February (59% increase since 1/1/21)
    • 841 = 17% increase for Friday over February (38% increase since 1/1/21)
  • # of Attendees/on demand views (both Monday+Friday meetings)
    • 9,184 lifetime (91 meetings)
    • 2,157 March 2021
    • 23% increase over February 2021
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