El Paso Animal Services

Paula Powell
Paula Powell


In October, El Paso Animal Services continued to expand its ‘Stronger Together’ services to the community by offering pet pantry and pet wellness services to targeted areas of the community. The Pet Pantry program added a second location to distribute pet food monthly along with other pantry services, and we partnered with organizations like the Texas National Guard that are assisting with pantry preparation and bagging for our events. The Animal Protection team also continued to provide assistance to families in need, including a family that were overwhelmed with the number of pets they were caring for, and needed rehoming and pet wellness support. Our team also partnered with another city department, Environmental Services, to assist the family with cleaning up their home. Through the Community and Pet Support program, 135 pets were returned to their owner or went directly into foster homes without having to come to the shelter in October.

In September, El Paso Animal Services expanded the new ‘Stronger Together’ program which provides services and support to our community. For the first time ever, El Paso Animal Services teamed up with El Pasoans Fighting Hunger Food Bank (the largest food bank in the region that serves 24 million meals a year) to offer pet food at their food bank distribution site. We also hosted numerous events that targeted areas of town that have been underserved and haven’t had the access to many of our programs and services. In September, EPAS assisted 1,060 community pets with 10,459 pounds of pet pantry food, 874 microchips and 338 vaccinations. El Paso Animal Services also presented the 2020 Fiscal Year report to City Council, which showed the success of the new Community & Pet Support program (created on some of the foundations of HASS), how much our community has supported our lifesaving efforts, and how EPAS is transforming from the traditional brick and mortar shelter system to a community wide resource aiming at supporting the human-animal bond.

Over the last few months, HASS has allowed us to re-evaluate what El Paso Animal Services can do to help our community in the ways they need it most. We’ve since implemented numerous programs and expanded existing once that have allowed us to connect with our community directly. Some of the programs include: attending weekly Senior Food Bank events to provide pet food, vaccines and microchips to senior citizens right in their neighborhood; developed our ‘Stronger Together’ program which offers pet food, supplies and resources to families in need to help keep families together; an extension of this program also includes our Animal Protection Officers providing support and services to community members in need through engagement rather than enforcement, offering pet supplies, fence repair, and education to our community; set up new microchip scanning locations at city park facilities across the city (this is in addition to the 34 fire stations already established as scanning locations) who also help finders research microchip information; established a new Community & Pet Support program which provides pet finders with support and resources to help reunite lost pets directly in the community, or find a new foster through our Home Base Foster program—since this program began in mid-July, about 42% of pets were reunited with their family that were kept in their community compared to a 16% return-to-owner rate at the shelter.

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