Compassionate Communication: Supporting People and Pets Through Human-Centered Language

Have you ever been scrolling through social media and read through a post calling someone a “horrible pet owner” or worse during a time of need or crisis? The answer is probably yes; we’ve all seen this, and perhaps we’ve even used harmful language ourselves not knowing the full story. The words we use have an impact and can push away the people who need support so we’d like to take the time to evaluate how we can have more compassionate communication. 

In this presentation, Shannon Glenn, Executive Director of My Pit Bull is Family and the North Minneapolis Pet Resource Center program, shares how animal welfare professionals can shift their language to be more human-centered and human-supportive to and keep more families together. 

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